Running a Software Company in Nairobi: The Operations Behind the Code

People see the end product: a web application, a mobile app, a dashboard. They don't see the operations infrastructure that makes development possible.

The Development Infrastructure

Every developer at Algomine-Tech works with a standardized environment. This isn't about control — it's about eliminating "works on my machine" problems.

The Deployment Pipeline

We deploy code multiple times per day. This requires infrastructure that would have been enterprise-grade a decade ago: automated testing, staging environments, blue-green deployment, and rollback capability.

The Server Infrastructure

We run on a hybrid cloud setup with AWS Nairobi region for low latency, CloudFront CDN for faster loading, and automated backups. The monthly infrastructure bill for serving 50,000+ active users: approximately $2,400.

The Support Operations

Software breaks. When it does, our response matters. We maintain SOC 2 Type II compliance and hit our response time targets 94% of the time.

The Metrics That Matter

• Deployment frequency: 4.2 per day
• Lead time for changes: 2.3 days
• Change failure rate: 3.1%
• Mean time to recovery: 18 minutes

The Reality

Running a software company is 30% writing code and 70% everything else: infrastructure, security, finance, support, hiring, process improvement. The code is the visible part. The operations are what make it sustainable.